Privacy Policy
Kindly Remind
Update date: June 19, 2021
Effective date: June 19, 2021
This privacy policy applies to DBD products and services provided by Shenzhen Dragon Brothers Digital Lock Co., Ltd. (hereinafter referred to as our company). The client software of DBD in this privacy policy may involve different application versions. Users need to select the software version that matches the installed mobile phone. The functions and services provided by different versions of DBD may be different.
Our company is well aware of the importance of personal information to you, and will do our best to protect your personal information safe and reliable. Our company is committed to maintaining your trust in our company and abide by the following principles to protect your personal information: principle of consistent rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of least enough, principle of ensuring security, principle of subject participation, principle of openness and transparency Wait. At the same time, our company promises that our company will take corresponding safety protection measures to protect your personal information in accordance with the mature safety standards of the industry.
In order to better protect your personal information, it is recommended that you carefully read the updated privacy policy. If you have any objections or questions about the terms of this privacy policy, you can contact our company through the contact information published in Article 9 of this privacy policy.
Table of Contents
1. How does our company collect and use your personal information
2. How does our company use cookies and similar technologies
3. How does our company share, transfer and publicly disclose your personal information
4. How does our company protect your personal information
5. Your rights
6. How does our company handle children's personal information
7. How to transfer your personal information globally
8. How to update this privacy policy
9. How to contact our company
10. Dispute Resolution
1. How does our company collect and use your personal information
1. Definition of personal information and personal sensitive information
Personal information refers to all kinds of information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person. The types of personal information actually collected by our company shall prevail as described in the following text.
Personal sensitive information refers to personal information that, once leaked, illegally provided, or misused, may endanger personal and property safety, and easily lead to personal reputation, physical and mental health damage, or discriminatory treatment. The types of personal sensitive information actually collected by our company shall prevail as described in the following text.
2. How does our company collect and use your personal information
(1) Log in to DBD
When you create and log in to DBD, you need to provide your mobile phone number or email address, and the created user name and password. If you do not create an account, you will not be able to use the DBD smart lock function.
(2) Personal Information
When you use to modify your personal information, you need to provide your name, nickname, and email address. If you do not provide this information, there will be no impact, you can continue to use other services of "DBD"
(3) Product adaptation
In order for DBD products to adapt to your device, our company will collect from you a unique device identification code, operating system name and version.
(4) Equipment information
To ensure successful Bluetooth communication with the smart lock, the application needs to obtain the usage rights of the device information, such as the name and version of the mobile phone operating system.
(5) Image information
When applied in feedback, it is necessary to collect image information, which can be uploaded to provide feedback on issues< Br>
2. You understand and agree that in the following situations, our company does not need to obtain your authorization and consent to collect and use your personal information:
(1) Our company fulfills the obligations stipulated by laws and regulations;
(2) Directly related to national security and national defense security;
(3) Directly related to public safety, public health, and major public interests;
(4) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(5) In order to protect your or other individuals' life, property and other major legal rights and interests, but it is difficult to obtain your authorization and consent;
(6) Your information involved is disclosed to the public by yourself;
(7) Necessary to sign and perform the contract according to your requirements;
(8) Collect your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
(9) It is necessary to maintain the safe and stable operation of DBD products or services provided by our company, such as discovering and disposing of product or service failures;
(10) Other circumstances stipulated by laws and regulations.
2. How does our company use cookies and similar technologies
In order to collect the aforementioned personal information, both our company and third-party authorized partners may use technology to provide you with a more personalized experience by understanding and remembering your specific preferences and using the following technologies:
1. Cookie: To ensure the normal operation of DBD, our company will store a small data file named Cookie on your mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences. Our company will not use cookies for any purpose other than those stated in this privacy policy. You can manage or delete cookies according to your preferences.
2. SDK: SDK is a set of tools and/or codes embedded in DBD by our company, allowing third-party authorized partners to collect information about how users interact with the service;
3. How does our company share, transfer and publicly disclose your personal information
1. Sharing
Our company will not share your personal information with any company, organization or individual other than our company, except in the following cases:
(1) Your explicit authorization or consent has been obtained in advance;
(2) In accordance with applicable laws and regulations, legal procedures, government mandatory orders or judicial rulings, you need to share your personal information;
(3) Within the scope required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of DBD and its users or the public from damage;
(4) Your personal information may be shared between affiliated companies of our company. Our company will only share necessary personal information, and this sharing is also subject to the purpose of this privacy policy statement. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization again;
(5) In order to achieve the purpose stated in this privacy policy, some of our company's services will be provided by authorized partners. Our company may share some of your personal information with partners to provide better customer service and user experience. For example, when distributing physical prizes, our company must share your personal information with logistics service providers in order to arrange delivery, or arrange partners to provide services. Our company will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share personal information necessary to provide services. Our company’s partners have no right to use the shared personal information for any other purpose. If you refuse our company's partners to collect personal information necessary to provide services when providing services, you may not be able to use the third-party service in DBD. Our company’s authorized partners include the following types:
①Partners who entrust our company to carry out information promotion and advertising: You confirm that our company has the right to share the indirect user portrait and de-identification formed by our company using your relevant information collection with the partners who entrust our company to carry out information promotion and advertising. The analysis/statistical information after it is transformed or anonymized to help it make advertisements or decision-making suggestions, improve the effective reach of advertisements, and further understand user needs. Our company promises: Without your consent, our company will not share personal information that can identify you.
② Third-party SDK service providers: Currently, our company does not access any third-party SKD.
2. Transfer
Our company will not transfer your personal information to any company, organization or individual, except in the following cases:
(1) After obtaining your explicit consent, our company will transfer your personal information to other parties;
(2) When it involves a merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, our company will require new companies and organizations that hold your personal information to continue to be bound by this privacy policy, otherwise our company will require the transfer of personal information. The company or organization re-seeks authorization and consent from you.
3. Public disclosure
Our company will only publicly disclose your personal information under the following circumstances:
(1) After obtaining your explicit consent;
(2) Disclosure based on the law: Our company may publicly disclose your personal information in the case of laws, legal procedures, litigation or mandatory requirements of government authorities.
4. How does our company protect your personal information
1. Our company has used safety protection measures that comply with industry standards to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. Our company will take all reasonable and feasible measures to protect your personal information. For example, our company uses encryption technology to ensure the confidentiality of data; our company will use trusted protection mechanisms to prevent malicious attacks on data; our company will deploy access control mechanisms to ensure that only authorized personnel can access personal information; and our company will Organize security and privacy protection training courses to strengthen employees’ awareness of the importance of protecting personal information.
2. The personal information collected and generated by our company in the territory of the People's Republic of China will be stored in the territory of the People's Republic of China, and no data will be exported. The storage period of your personal information is 10 years; if you continue to use DBD services after the 10-year period expires, the storage period of personal information necessary for such services will be extended for another 10 years. Our company will delete your personal information in time.
3. Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, please understand that due to technical limitations and various malicious methods that may exist, in the Internet industry, even if you do your best to strengthen security Measures, it is impossible to always guarantee the security of information 100%, our company will do our best to ensure the security of the personal information you provide to us.
You know and understand that the system and communication network used by you to access our company's services may have problems due to factors outside our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, regularly changing passwords, and not disclosing your account password and related personal information to others.
5. Your rights
In accordance with relevant Chinese laws, regulations and standards, as well as the common practices of other countries and regions, our company guarantees you to exercise the following rights with respect to your personal information:
1. Access your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to exercise your data access rights, you can do so by yourself:
(1) Access basic information such as mailbox, nickname, name, etc.:
①After entering DBD, click "Personal Center"
②Click "Account Management"
③Inquiry and access to information
2. Correct your personal information
When you find that the personal information processed by our company is wrong, you have the right to modify it and click "Save".
3. Delete your personal information
In the following situations, you can request our company to delete personal information:
(1) If our company's handling of personal information violates laws and regulations;
(2) If our company collects and uses your personal information without your consent;
(3) If our company's handling of personal information violates the agreement with you;
(4) If you no longer use our company's products or services, or you cancel your account;
(5) If our company no longer provides you with products or services.
If our company decides to respond to your deletion request, our company will also notify the entities that have obtained your personal information from our company and request them to delete them in a timely manner, unless otherwise stipulated by laws and regulations, or these entities have obtained your independent authorization.
After you delete information from our company's services, our company may not delete the corresponding information from the backup system immediately, but will delete the information when the backup is updated.
4. Withdraw consent
You can change the scope of your authorization to our company to continue collecting personal information or withdraw your authorization by turning off the device function. You can also withdraw all authorization from our company to continue collecting your personal information by canceling your account.
5. Log out of account
You can log out of the previously registered account at any time, and you can do this yourself by the following methods:
(1) After entering DBD, click "Personal Center"
(2) Click "Account Management"
(3) Click "Logout"
After exiting the account, our company will stop providing you with products or services, and delete your personal information according to your request, unless otherwise provided by laws and regulations.
In the following situations, our company will not be able to respond to your request in accordance with the requirements of laws and regulations:
(1) Directly related to national security and national defense security;
(2) Directly related to public safety, public health, and major public interests;
(3) Directly related to criminal investigation, prosecution, trial and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of rights;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving commercial secrets.
6. Log out of account
When your account is not bound to any lock, you can cancel the previously registered account at any time. After the account is canceled, the original account related information will be cleared and cannot be retrieved and the following operations cannot be performed:
(1) The personal information in the account will be cleared;
(2) The rights and interests in the account will be cancelled, and the member products that have been purchased will be deemed to be automatically given up;
(3) Inviting friends in the account will be cleared
In the following situations, our company may not be able to respond to your request in accordance with the requirements of laws and regulations:
(1) Directly related to national security and national defense security;
(2) Directly related to public safety, public health, and major public interests;
(3) Related to the execution of criminal investigation, prosecution, trial and execution of judgments;
(4) There is sufficient evidence to show that you have subjective malice or abuse of power;
(5) Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
(6) Involving commercial secrets.
Logout operation
To cancel an account, you need to untie all smart locks. To operate, click "Personal Center", click "Account Management", click "Logout", and click "Confirm".
6. How does our company handle children's personal information
Our company's products, websites and services are mainly for adults. Without the consent of their parents or guardians, children may not create their own user accounts.
For the collection of children's personal information with parental consent, our company will only use or publicly disclose this information when permitted by law, the parent or guardian's explicit consent, or is necessary to protect the child.
Although local laws and customs have different definitions of children, our company treats anyone under the age of 16 as a child.
If our company finds that it has collected children’s personal information without first obtaining verifiable parental consent, it will try to delete the relevant data as soon as possible.
7. How to transfer your personal information globally
At present, our company will not transfer or store your personal information across borders. If cross-border transmission or storage is required in the future, our company will inform you of the purpose of the information going abroad, recipients, security measures and security risks, and obtain your consent.
8. How to update this privacy policy
Our company’s privacy policy may change. Without your explicit consent, our company will not reduce your rights in accordance with this privacy policy. Our company will post any changes made to this privacy policy on this page. For major changes, our company will also provide a more significant notice. The major changes referred to in this privacy policy include but are not limited to:
1. Our company's service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, the way of using personal information, etc.;
2. Our company has undergone major changes in the ownership structure and organizational structure. Such as business adjustments, bankruptcy mergers and acquisitions caused by owner changes, etc.;
3. The main objects of personal information sharing, transfer or public disclosure have changed;
4. Your right to participate in the processing of personal information and how to exercise it has undergone major changes;
5. When the responsible department, contact information and complaint channels of our company responsible for handling personal information security change;
6. When the personal information security impact assessment report shows that there is a high risk.
Our company will also archive the old version of this privacy policy for your review.
9. How to contact our company
If you have any questions, comments or suggestions about this privacy policy, you can contact our company in the following ways. Under normal circumstances, our company will reply you within 15 working days.
Email: lg@oklok.net
Telephone: 0755-33942268
10. Dispute Resolution
Any disputes arising from this privacy policy and related to this privacy policy should be submitted to the court with jurisdiction in the place where this agreement was signed (ie Baoan District, Shenzhen) for settlement.